Canon forum: printer: printer/multifunction support: scanner not working; reply. topic options. i have a pixma mg6220 and i can't scan documents to my computer. i was able to do it earlier but now i don't have "use scanner" icon in my main menu and quick menu. scanner not working when wireless report inappropriate content. message 9 of. Step. check the cable connection running from the canon printer to your computer. if the usb data cable is not completely connected into either the computer or the printer the print request is not going to reach the printer.. Find the right driver for your canon pixma printer. download software for your pixma printer and much more..
Step. open the canon printer software and choose the "properties" or "options" tab. click on the option to "test alignment" or "clean print heads," depending on which version of the software you are using.. The canon wireless printer will detect nearby access points. if an incorrect access point was inadvertently selected, you will be able to select the correct one. confirm the network name matches the one selected on the printer and the one on the computer.. If you chose not to upgrade to windows 10, the canon products listed below will continue to work with your current operating system. there are numerous options available if you chose to upgrade your canon product to a windows 10 compatible model..
